Telehealth

My practice is a telehealth practice. I use a secure, HIPAA-compliant platform called Simple Practice. I’ve found this method of treatment to be both convenient for clients and, most importantly, effective. Please find additional information about telehealth below. I would also be happy to discuss the details during a phone consultation.

What do I need?

It’s very easy! All you need is a computer or tablet with a camera and a private location. You can use a phone in a pinch, although I recommend using a larger screen whenever possible.

How does it work?

Three days prior to our session you will receive an email reminder that will include a link to the session. A few minutes prior to the session, simply click the link and you will be brought directly into the session (for couples, both partners will receive this email and the link in either will work). You may need to allow access to your camera and microphone the first time you use the platform on a device. If you are using the platform on a tablet or phone, you will be asked to download an app prior to use.

Do we need to be in the same location for couples therapy?

Yes. In order to conduct couples therapy effectively via telehealth, it is important that partners are together in front of one camera.

What if I/we have trouble finding private space?

Finding privacy for telehealth sessions can be tricky for some clients. While telehealth will not be the right fit for everyone, my clients have found the following helpful in creating private space and time:

  • Use a sound machine. Sound machines are highly effective in masking sound. I recommend purchasing a sound machine and putting it outside of the door where you will be conducting your session. I recommend the following model: Avantek White Noise Machine
  • Ask for privacy. Whenever possible, be upfront with your family members about seeing a therapist via telehealth and ask for the privacy you need. While this may be an uncomfortable conversation at first, most of my clients have found that family members are willing to leave for a period or use noise cancelling headphones to help create privacy.
  • Create privacy from children. Finding privacy from children can be challenging. Whenever possible, I recommend arranging childcare just as you would for an in-person session. However, I understand that this is not always possible. Many of my clients have had success setting children up with an independent activity or movie for the hour (of course, you know your child(ren) and their ability to manage this best). While it isn’t appropriate for children to be present during sessions, we can work around an occasional interruption.

Do I/we have to be at home for the telehealth session?

The short answer is, no. For some clients it may be more difficult to open up and connect in a less private space such as an office; however, if meeting at your office during lunch is the way you can get the help you need, then that’s what we’ll do. Portable sound machines outside your office door can be very helpful in this case (for example: Portable White Noise Machine)